Back to tcil

INTRODUCTION:

This “Privacy Policy for Company Owned Mobile Device Tracking” (Hereinafter referred to as “this Privacy Policy”) is supplementary to the Privacy Policy provided in the website of TCIL and its mobile application. This Policy summaries the tracking of company-owned mobile devices used by the employees GPS technology during working hours through with the consent of our said employees. The tracking aims to improve attendance management, to provide better route guidance to our employees, monitoring employee safety, optimizing field operations, and ensuring timely customer service.

1. TO WHOM THIS POLICY APPLIES:

This policy applies to only those employees, who are using the company-owned mobile devices and have given their specific written consent for tracking. The tracking will start once an employee log-in to the company’s mobile application and will immediately stop once the said employee logged out of the mobile application.

2. HOW WE TAKE THE CONSENT:

Before tracking the company-owned mobile device being used by any of the employee, an explicit written consent shall be taken from the said employee for his/her mobile device to be tracked during working hours. Employees can withdraw their consent at any time by notifying their supervisors and the HR department.

3. WHY WE TRACK THE COMPANY-OWNED MOBILE DEVICE:

Our primary objective for tracking of the mobile device are:

To accurately record attendance of the employees.
To assist employees in visiting customer premises efficiently.
To track employee location when APP is logged in but running in background and stop when APP is logged out.
Allocate and assign customer visits to employees
Set customer area perimeter and route
Ensure safety and security of employees

4. WHAT DATA WE COLLECT DURING THE TRACKING

During the tracking we collect following data:

Location data during working hours.
Login time and log out time.
Time spent on customer location.
Route data for optimizing travel to customer locations.

5. HOW WE USE THE DATA COLLECTED DURING TRACKING:

We may use the data collected during the tracking for following purpose:

Verifying employee attendance.
Assisting in scheduling and managing customer visits.
Providing optimal routes for customer visits.
To analyse and improve the customer experiences.

6. HOW WE ENSURE SECURITY OF THE DATA COLLECTED

We are committed to protecting the privacy and confidentiality of the collected data. Measures include:

Encryption of location data.
Restricted access to authorized personnel only.
Regular audits to ensure compliance with this policy.

7. HOW LONG THE DATA WILL BE RETAINED:

We shall not retain the data collected for longer than necessary to fulfil the purposes for which it was collected, unless otherwise required by law.

8. WHAT ARE THE RIGHTS OF EMPLOYEES:

Employees will be provided with a consent form outlining the details of company–owned mobile phone tracking, and their written consent will be obtained before initiating any tracking activities.

Employees have the right to revoke their consent for mobile phone tracking at any time by providing written notice to the Human Resources department/IT department. However, revocation of consent may impact the employee's ability to perform certain work-related tasks efficiently.

9. MISCELLANEOUS:

We may review and update this Privacy Policy periodically. Employees will be notified of any significant changes.

For questions or concerns about this policy, please reach out us at: grouptcil@gmail.com / app.crpo2@tcifreight.in

By clicking the below Accept option, you hereby confirm that, you have read and understood the policy and consent to the tracking of the company-owned mobile device being used by you during working hours for the purposes outlined in this policy.